Are there communal showers and toilets?

Yes! Communal showers and toilets are available for day trip guests.

Does The Sticks provide towels and toiletries?

We provide towels and basic toiletries such as shampoo and body wash.

How do I find out more about The Sticks’ food and accommodation prices?

You can find out more on our accommodation prices here:
And more on our food prices here:

How do I make a booking or contact The Sticks?

You can make a booking on the website’s “Book Now” page, or contact us by emailing

How does the damage deposit work?

Refundable damage deposits are due with payment for reservations.

For Overnight stays, a refundable damage deposit of RM200 per room is required.

For Day Trips, a refundable damage deposit of RM25 per person is required.

Refund of the damage deposit (after deduction for damages, if any) will be made upon check out.

Charges incurred for damages identified are at management’s discretion and include, but are not limited to, loss of tyre tubes, damage to equipment and tools provided, unusual soiling or damage beyond reasonable wear and tear of soft furnishing and bedding in rooms.

How many people can The Sticks accommodate as a whole?

Please contact us at for large groups and exclusive bookings of The Sticks.

Is there air conditioning in the rooms?

No air con, just a fan. We’re 300m above sea level and it gets quite cool at night. We actually provide duvets as it can get chilly.

What is the difference between an ensuite and a non-ensuite tendok?

An ensuite tendok comes with an attached bathroom whereas a non-ensuite tendok does not.


What activities are there at The Sticks?

You can find out more about the activities we have available here:
Bear in mind that certain activities are subject to schedule changes due to weather conditions.


What facilities are there at The Sticks?

Rooms include:

  • A veranda to chill out at.
  • Ceiling fans and lights.
  • Electric sockets for essential device charging only. No hair dryers please as we’re off grid!
  • Towels and toiletries for overnight guests.
  • Duvets provided with beds.


Common area:

  • Dewan area for meals, drinks and lounging.



  • The shallow, shin deep, broad section of the river at the entrance is great for kids, with more exciting rapids further downstream for the bigger kids!
  • Tubes for tubing in the river. A deposit of RM50 is required for each tube – you’ll get it back when you return the tube!

Getting Here

Am I allowed to drive across the river?


Are there mosquitoes?

Yes, bring mosquito repellent with you.

Does The Sticks provide pick up and drop off services?

No, we do not, but we can help book a ride with a trusted driver for you.

How do I get to The Sticks?

If you’re driving from KL, just key in ‘The Sticks’ into any navigation app and you’ll be able to find your way here.

If you’re travelling from out of the country, the best way would be to fly in to Kuala Lumpur International Airport – KLIA (KUL) and catch an Uber or Grab car from there (cheaper than any transfer we can arrange for you). For the return trip to KLIA, we can help to book a ride with a trusted driver. Without traffic, the car journey to or from the airport takes less than 2 hours. Alternatively, if you’re up for some adventure (and a cheaper transit from the airport), you can catch the KLIA Express from the airport to KL Sentral. From there, get on a commuter KTM train to the Kuala Kubu Bharu (KKB) KTM station. You’ll be able to find the train schedule for this particular route on Google Maps.

Once you arrive at the KKB KTM station, you can get a taxi up to The Sticks which usually costs about RM35 and will take about 30 minutes.

Is there electricity at The Sticks?

Yes, but we are entirely off-grid which changes a few things we take for granted in the city and explains why we are unable to provide certain facilities. We ask our guests to use electricity sparingly (preferably no use of hair dryers or other heavy energy consumption gadgets) as we are running from a combination of generator and solar power. Charging phones and portable devices are not a problem though.

Is there reception at The Sticks?

There is only phone/data reception for Celcom users. So do plan ahead by downloading your music and shows to your portable devices before you arrive! However, if you are unable to survive without reception, we suggest you get a Celcom prepaid card for your trip here.

What are the check-in and check-out times?

Check-in is between 3pm and 7pm and check-out is at 12pm.

What should I bring with me?
  • Mosquito repellent
  • Sun block
  • Personal toiletries
  • Proper shoes for trekking (if you plan to go on a trek)
  • Swimwear
  • Long sleeves/trousers for night time. It can get chilly sometimes
Where do I park?

There is a car park next to our guardhouse by the main road where you can park your vehicle.


Am I allowed to bring outside food?


Are meals Halal?

Meats are sourced from halal vendors and there is no alcohol used in the preparation of food. The entire retreat is pork free.

Please contact us for more details.

Are meals included in the price of rooms?

Dinner and Breakfast are included in the price of rooms.

Are there any special packages for a celebration?

We offer services such as:
– Cake order
– Room service dinner
– Champagne bucket

Are there facilities for cooking our own meals?

Nope, there are no cooking facilities for guests. We provide all meals for the convenience of our guests.

Are there snacks and drinks available at The Sticks?

Drinking water is freely available during your visit. Mineral water and other drinks are available for purchase. Do bring your own snacks but remember we are in a jungle and there are animals around, therefore no food should be consumed in the tendoks as that will attract their unwanted attention! We would strongly advise that food is only consumed within the Dewan area.

Are you able to cater to special dietary requirements for my meals?

Yes, we will try our best to accommodate your request. If you are vegetarian, allergic to certain foods or prefer not to have certain foods as part of your meals, do let us know at the time of your booking so we can prepare in advance.

Can I bring my own drinks?

Drinking water is freely available during your visit. A corkage fee of RM25 + SST at the prevailing rate per person applies for drinks consumed at the Dewan area as we sell drinks there. No charge for drinks consumed elsewhere in the retreat.

Do I get to choose what we have for dinner?

We only serve one type of dinner on each night. Saturday night is BBQ night.

What are Full Board meals?

Add Lunch and Afternoon Tea to your meals at RM37.50 per person.

Price quoted are subject to SST at the prevailing rate.

What time are meals?

Breakfast: 8.30 – 10.30am
Lunch: 12.30 –  2pm
Tea: 4 –  4.30pm
Dinner: 7.30 –  8.30pm
If you require breakfast earlier, do let the crew know. Cooked breakfast is only served after 8am.

Will I be able to have meals at The Sticks if I am not a guest there?



Are pets allowed at The Sticks?

Sorry, no we do not allow visiting pets.

Terms and Conditions

What are the terms and conditions for a visit to The Sticks?

Please refer to Terms & Conditions.

What if there are more people in my party than is shown in the Booking Confirmation?

Notify The Sticks at least 24 hours prior to the day of arrival for assistance to update your reservation. Additional charges will apply for additional guests.

Failure to notify The Sticks of an increase in number of guests in advance of arrival will either result in a penalty charge of RM300 or treatment of your booking as a “no show” without a refund.

Please refer to Terms and Conditions “Payment policy” section.

What is The Sticks’ booking and cancellation policy?

Please refer to Terms & Conditions.

If you have other questions not listed below, please contact us via our contact form.